Frequently asked questions

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PDFApp.com is an online platform that lets you edit, convert and manipulate PDF files with ease. Our tools deliver professional-quality results quickly and efficiently.

The tool supports PDF files and can convert to and from common formats like Word, Excel, PowerPoint and images.

PDF files can be up to 50MB in size.

You can edit text and images, convert between formats, merge PDFs, split PDFs, compress files, and more.

Yes, it is.

We take security seriously. All file transfers are protected with SSL/TLS encryption. Your files are used solely for processing, never shared with others, and kept completely private. We maintain strict confidentiality of all uploaded content.

For security and privacy purposes, all uploaded and processed files are automatically deleted after a 24-hour period.

Not at all. We never use customer files to train our systems.

Credits enable you to process files, use premium features, and download edited documents.

Credits can accumulate up to triple your monthly subscription amount. For instance, with a 100-credit monthly plan, you can store up to 300 credits.

You can still use basic features, but premium features become unavailable. You can either upgrade your plan for more credits or wait for next month's renewal.

Your remaining credits stay valid until you've used them all.

While you can test basic features for free, downloading processed files requires purchased credits.

Basic features are free to try. For full access to all features, we offer a 7-day trial period for just $1.00.

Unless cancelled beforehand, your account will automatically switch to our entry-level subscription plan when the trial ends.

Subscribers enjoy unlimited PDF processing, premium features, and priority support.

Start your subscription by clicking here.

We support major credit cards including Visa, Mastercard, American Express and Maestro. Apple Pay and Google Pay are also accepted.

Absolutely. Cancel anytime and keep using the service through your current billing period.

Plan changes are handled differently for upgrades and downgrades.

Upgrades take effect immediately after paying the difference in price. For downgrades, your current plan continues until the next billing cycle, when the new lower-tier plan and its corresponding credits begin.

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  • Basic features free to use